Privacy Policy

1. Introduction & Data Controller

Adviyo Technologies ("Adviyo", "we", "our", or "us"), headquartered at 3rd Floor, T.P.S. Towers, Railway Station Road, Hosur, Tamil Nadu 635109, India, and delivering services across India, the United Arab Emirates, and globally, is committed to safeguarding your personal data and upholding your digital privacy rights.

This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our websites (including adviyo.com and adviyo.com/uae/), direct client communications, and engagement discovery workflows, in adherence to the UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection (PDPL), the Indian Digital Personal Data Protection Act (DPDP), and global privacy frameworks.

2. Information We Collect

We only collect personal information that is necessary to evaluate your business inquiry, respond to consultation requests, or deliver contracted technical services:

• Direct Contact Data: Name, professional email address, corporate telephone number, WhatsApp contact, and company name submitted through our inquiry or discovery forms.
• Project Scoping Details: Commercial objectives, estimated budget brackets, required technology stacks, and operational workflows shared during consultation calls.
• Technical & Telemetry Data: Non-personally identifiable diagnostic data including browser type, operating system, pages visited, and load performance to maintain website speed and security.

3. Lawful Basis & Purpose of Processing

We process your data strictly under recognized lawful bases:

• Pre-Contractual & Contractual Necessity: To review project specifications, provide milestone estimates, issue fixed-price proposals, and execute contracted engineering sprints.
• Direct Communications: To respond directly to your WhatsApp inquiries, phone calls, or scheduled consultation requests.
• Legal & Tax Compliance: To maintain mandatory corporate, billing, and accounting records in compliance with Indian corporate laws and UAE commercial standards (e.g., VAT record-keeping where applicable).

4. Data Sharing & Third Parties

We do not sell, rent, trade, or monetize your personal data under any circumstances. We share data strictly with vetted, enterprise-grade infrastructure providers आवश्यक to operate our digital platforms:

• Encrypted cloud hosting and CDN services (e.g., Cloudflare, AWS) with strict SOC 2 and ISO 27001 data protection certifications.
• Official communication APIs (e.g., direct WhatsApp Business API) solely for transmitting communications initiated by you.

5. Cross-Border Data Transfers

Adviyo operates a dual-hub client delivery model where client strategy and communication are coordinated locally (including in Dubai, UAE), supported by specialized technical development centers in India. When personal data is transferred across borders, we implement recognized contractual safeguards and encryption protocols ensuring protection consistent with UAE PDPL standards.

6. Intellectual Property & Client Code Confidentiality

All technical architectures, proprietary business logic, database schemas, and codebase assets developed for our clients are treated as strictly confidential under Non-Disclosure Agreements (NDAs). Upon final milestone settlement, 100% full intellectual property and source code ownership is transferred directly to the client.

7. Data Retention & Security

We retain contact inquiry data only as long as necessary to fulfill the commercial purpose for which it was collected or to comply with statutory legal requirements. All data in transit is encrypted using modern TLS protocols, and stored records are protected behind strict role-based access controls.

8. Your Privacy Rights

Depending on your jurisdiction (including UAE and India), you have the right to:

• Request access to the personal data we hold about you.
• Request rectification of inaccurate or outdated information.
• Request erasure of your personal data where retention is no longer legally justified.
• Withdraw consent to direct commercial communications at any time.

9. Contact Our Data Protection Officer

If you have questions regarding this Privacy Policy or wish to exercise your data rights, contact us directly: